Privacy Policy
At Wazbee we respect your privacy and are committed to protecting the personal information you share with us. This page explains what data we collect when you use our services, how we use and safeguard that data, and the choices you have about your information when accessing our site from the United Kingdom.
Types of data we collect
Personal data
We collect information that identifies you or allows us to contact you, such as your name, date of birth, email address, postal address, telephone number and identity documents where verification is required. We also record account details like username and password, and any preferences you provide.
Technical data
When you visit our site we collect technical information including IP address, device and browser type, operating system, screen resolution and language settings. We also log connection data, session activity and performance metrics to maintain and improve the service.
Transactional data
We record payment and transaction information needed to process deposits and withdrawals, such as payment method, transaction amounts, currency and timestamps. We may also retain basic financial routing details where required to complete payments or refunds.
How we use your information
We use data to operate your account, process transactions, verify identity, prevent fraud, and comply with legal obligations. We also use information to provide customer support, improve website performance, personalise content and provide relevant notices about your account. Where we use data for marketing, we will do so only with your consent or where we have a lawful basis.
Data protection practices
Your data is stored securely using technical and organisational measures such as encryption in transit and at rest, access controls and regular security reviews. Access to personal information is restricted to authorised staff and third parties who need the data to perform services on our behalf. We provide staff training and maintain internal policies to protect data integrity.
Cookies and tracking technologies
We use cookies and similar technologies for essential functionality, analytics and, where permitted, marketing. You can manage cookie preferences via the cookie banner and through your browser settings. Third-party providers may also place cookies when you interact with embedded content or external services.
Information sharing and third parties
We share personal data with service providers who assist with payments, identity checks, fraud prevention, analytics and hosting. We may disclose information where required by law or to respond to legal processes. We do not sell your personal information to third parties.
User rights
You have the right to request access to the personal information we hold about you, request correction of inaccurate data, object to certain processing, and request deletion subject to legal and operational constraints. You may also request restriction of processing or data portability where applicable.
Access, correction and deletion
To exercise your rights or raise a privacy question, contact us at [email protected]. We will respond to verifiable requests and may ask for proof of identity before acting on requests to protect your account.
Privacy policy updates
We may update this policy from time to time. Material changes will be posted on this page and, where appropriate, notified to account holders. Please check this page regularly to stay informed about how we protect your information.