Responsible Gambling
At Wazbee we take safer gambling seriously. We are committed to helping players keep their play enjoyable and under control, and we aim to provide clear tools and guidance so customers can manage activity, spending and time on the site. If you ever need help, we encourage you to use the controls below or contact our support team.
Our player protection principles
We work to protect players by promoting responsible play, identifying risky behaviour early and responding quickly to requests for help. We respect customer confidentiality and aim to provide straightforward options for limits, time-outs and self-exclusion. Our approach is practical and player-focused rather than promotional.
Activity-control tools
We provide several practical tools so you can control how you play. These typically include:
- Deposit limits - set daily, weekly or monthly caps on how much you can add to your account.
- Session reminders - optional prompts to help you monitor time spent playing.
- Cool-offs - short temporary breaks from your account activity.
- Self-exclusion - longer term account closure where you choose not to play for a defined period.
Where possible, limits can be set in your account settings. For assistance with tools that are not available online, contact [email protected] and we will help process your request.
Deposit and loss limits
Players can choose realistic deposit limits to suit their budgeting. Common ranges are £10 - £1,000 for daily limits and higher for weekly or monthly limits depending on account verification. Loss limits allow you to cap total losses over a chosen period. Please note limit changes may be subject to a short waiting period to encourage considered decisions.
Time limits and account breaks
Time limits and session reminders help avoid extended play. You can set session lengths or request temporary account breaks from 24 hours up to several months. Short cool-offs are reversible, while longer exclusions are intended to provide a meaningful break.
Self-exclusion
If you need to stop playing for an extended period, self-exclusion is available. This suspends your account for a fixed term and prevents access during that time. To set up self-exclusion, use the in-account options where available or contact [email protected] for assistance. For UK users, we also recommend registering with national schemes that offer blocking services.
Recognising signs of problematic behaviour
Look out for warning signs such as chasing losses, neglecting personal responsibilities, borrowing money to play, spending more time online than intended, or hiding play from others. If you or someone you know shows these signs, consider using limits or seeking external support.
Practical tips for staying in control
Set realistic deposit and session limits, stick to a budget, take regular breaks, avoid gambling when upset or under the influence, and review your activity regularly. Ask for help early if you notice changes in your behaviour.
Professional help and support organisations
If gambling is causing harm, professional organisations can help. In the UK, recognised services include GamCare, GambleAware and the National Gambling Helpline. These organisations offer confidential advice, practical support and referral options. If you need immediate assistance, contact one of these services for guidance.